is the official website for cardholders where Cardholcardholdersto accesses the balance on their gift card. If you just made a payment using your GiftCard, and you don’t know how to check your balance, kindly read this content to the end. portal allows Vanilla gift card users to check their account balance online and manage their accounts online. Not only that, you can manage your vanilla gift card by logging into your vanilla gift card account online at

How To Check Vanilla Giftcard Balance

There are different ways to check your vanilla gift card balance. You can check your vanilla gift card balance online at vanilla gift’s official website or by dialling the vanilla gift card phone number. These two gift card balance check options are very easy and fast. To learn more about it, read on.

How To Check Vanilla Giftcard Online

To check your gift card balance, do the following:

  • Go to Vanilla Giftcard’s official website at
  • Tap on the Check Balance tab beneath the page.
  • Next, when the page loads and opens, fill in your account information.
  • Enter your card number, card expiration date, and card security code.
  • Next, go down the page and click on the Sign In button.

After filling in the information on the screen, your vanilla visa gift balance will be displayed on the page.

How To Check Vanilla Giftcard Balance Over the Phone

If you find it difficult to check the vanilla gift card balance online, you can use the phone method. Gift card Cardholders can also check their Vanilla Visa gift card balance by using the toll-free number on their card.

When you dial the number on your card, you will be allowed to speak with an online representative. You will need to have your card information and personal information handy. However, after verifying your card details, they will tell you the balance in your gift visa card account.

Vanilla Gift Card

A Vanilla Visa card is a pre-loaded card, sold as a gift card. The Vanilla gift card is a good prepaid card that can be used in-store, online and mail order transactions even without a credit card or debit card.

With a Vanilla Gift card, you can customise a plastic gift card with your own image or logo! You can even select from different patterns, stamps, and colours to give a gift that’s sure to make someone smile.

There are many ways to shop with Vanilla Gift Cards. You can easily access your balance online. You can also add it to your mobile wallet for a contactless way to pay in-store. However, to shop online, select and enter the card information as you would a credit or debit card. Always ensure the balance is more than the entire cost of the purchase.

Vanilla Gift Card Issuing Bank

Vanilla Visa® Gift Cards are offered by TBBK Card Services, Inc., MetaBank®, N.A. or Sutton Bank, pursuant to a licence from Visa U.S.A. Inc. MetaBank, N.A. and Sutton Bank, Members FDIC. You can check the back of your card for the issuing bank.

Vanilla Discover® Gift Cards are offered by The Bancorp Bank, Member FDIC.

Vanilla Mastercard® Gift Cards are offered by The Bancorp Bank, MetaBank, N.A. or Sutton Bank pursuant to a licence by Mastercard International Incorporated.

How to Get a Vanilla Gift Card Online

To shop for a vanilla gift card, please do this:

  • Go to
  • Tap on the Shop Your GiftCard link.
  • Select the gift card amount you want.
  • Follow the prompts to make your order.

These are steps to buying a vanilla gift card online.

Vanilla Giftcard Customer Service Contact

If you have questions about purchasing gift cards online, you can visit the Vanilla gift card website at If you have the card already and you encounter any issue or you have a query please call the Vanilla gift card customer service phone number on your card.

Commonly Asked Questions

How do I activate my gift card?

If your gift card was ordered online at, in most cases, the card is ready for use immediately. You can also activate your gift card and check the balance at in any amount between $20 and $100 or by calling the toll-free number on the back of your card.

How do I use my Vanilla Gift Card to shop in-store?

Every prepaid Visa Gift Card design can be issued as an eGift Card by email or as a plastic Gift Card by mail. And Visa Gift Cards can be used nationwide in-store and online wherever Visa debit cards are accepted. Moreover, vanilla gift cards can be used for contactless payment via digital wallets: Apple Pay, Samsung Pay, and Google Pay.

After paying your bills, you can check your balance online at or call the number on your card. However, to use your gift card along with another form of payment, just tell the cashier how much you want to apply to each payment type. Take note: not every merchant allows split payment transactions, and some transaction types require a hold of up to 20% above the purchase amount. You can check your cardholder agreement for more information.

 Where can I use my Vanilla Gift Card?

Your Vanilla Gift Card can be used anywhere Visa Cards are accepted within the US and District of Columbia, except the Gift Card may not be used for recurring billing or at ATMs.

How do I check the balance on my Vanilla Gift Card?

Kindly go to and fill in your gift card’s Security Code, Expiration Date, and Card Number.


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