Cracker Barrel’s Customer Satisfaction Survey is an online platform that enables Cracker Barrel’s customers to share their experiences at the store. In other words, the online questionnaire is designed by Cracker Barrel to get reviews from customers on how they feel about their food and services. However, at the end of the survey, participants have a chance to get a reward.

Cracker Barrel’s Customer Satisfaction Survey

Cracker Barrel’s Customer Satisfaction Survey

The Cracker Barrel Customer Satisfaction Survey is available at As earlier stated, the Cracker Barrel Old Country Store survey is designed to measure customer feelings towards their services and products.

After providing the information, the information serves as a tool that helps them update customer service, products, the environment of the store, and anything else that needs improvement. If you participate in this survey, you will also have a chance to enter a drawing where you stand a chance to win a special Cracker Barrel rocking chair that’s worth about $150.

Cracker Barrel Customer Satisfaction Survey Rules

Here are some rules you need to follow to successfully take the cracker barrel survey:

  • The survey is open only to legal residents of the 50 United States and the District of Columbia.
  • All survey participants must be 18 years of age or older as of the day of entry.
  • The employees, associates, and directors of Cracker Barrel Old Country Store, Inc., as well as their dependents, are not allowed to participate in the survey.
  • No purchase is necessary to enter the survey.

The above are the rules for all individuals who want to take part in the customer satisfaction survey.

Requirements for the Cracker Barrel Customer Satisfaction Survey

Before you can participate in the Cracker Barrel customer survey, there are certain criteria you need to meet. They are:

  • Have access to a device that can connect to the internet and good internet access.
  • Be able to read English or Spanish.
  • Be 18 years of age or older to participate.
  • A valid email address is required for you to take part in the survey.
  • Participants must have a recent Cracker Barrel Old Country Store receipt. This receipt should contain an invitation to the customer satisfaction survey.

Make sure you meet the requirements stated above so that you can participate in the survey without stress.

How to take a Cracker Barrel Survey Online

To enter the Customer Satisfaction Feedback Survey online, do the following:

  • Navigate to the survey website at
  • Choose your preferred language by clicking the white box.
  • Input the access code printed on your receipt. There is a diagram to help you locate this information. When ready, click the appropriate arrow button.
  • Next, answer questions about your recent experience. Follow all the instructions on the screen. Take note: some questions may be multiple choice where you choose one answer, multiple choice where you can choose more than one answer, or provide text boxes where you type in your answer.

When you are finished with the survey, you will have a chance to enter the drawing, to win a reward.

Cracker Barrel Customer Satisfaction Survey Reward

If you take part in the Cracker Barrel customer satisfaction survey, you have the chance to get an amazing survey prize. This Cracker Barrel survey prize is a $100 Cracker Barrel Old Country Store digital gift card. However, if you are considered one of the winners, you will be notified by email after some business days of taking the survey.

About Cracker Barrel Restaurant

Cracker Barrel is an old American country chain of restaurants, established in 1969 in Tennessee, which was its only branch. The restaurant is constantly expanding, and it now has over 600 locations in more than 40 states across the United States. Everything about the restaurant reminds customers of an earlier time, from the building’s old-fashioned exterior with rocking chairs on the porch, to the antiques and old advertising posters on the walls.

The restaurant is also known for making delicious breakfast, lunch, and dinner meals all day. Cracker barrels specialize in cooking and serving different types of Southern foods. And some of their most popular meals are chicken meals, fried steak, grits, pork chops, and dumplings.

Furthermore, by organizing this survey, the company aims to let customers know that their opinions matter a lot to them.

How Do I Contact Cracker Barrel Customer Service?

If you are having issues with the restaurant survey or maybe you have issues related to the Cracker Barrel Store, kindly reach out to their customer service. To access their customer service page, do this:

  • Progress to Cracker Barrel’s website at
  • Tap on the “Contact Us” button at the top of the page.
  • Then provide your information and the question you have to ask.

Can Anyone Take Part in the Cracker Barrel Survey?

Yes. The only exceptions are if you are under 18 years of age at the time you carry out the survey and if you are not an employee or associate of the store.

How do I find a Cracker Barrel near me?

To find a Cracker Barrel store close to you, please follow the steps below to reach out to a Cracker Barrel near you online.

  • Go to the website
  • In the right-hand corner of the page, enter your “City and State or Zip Code.”

Why Should I Take the Cracker Barrel Survey?

It is very important to take the survey because your feedback will help the company improve its food and services, thereby giving customers a perfect experience when they next visit.

What State Has the Most Cracker Barrels?

The Cracker Barrel restaurant chain has a lot of locations in the USA; Florida has the most stores. In Florida alone, there are about 60 Cracker Barrel stores, which makes up approximately 9% of the Cracker Barrel stores in the whole of the USA.


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