Duke MyChart is an amazing platform designed to provide all essential healthcare services to its patients. The MyChart platform makes it easy for you to schedule appointments, pay your bills and send a message to your doctor’s office when you have non-urgent medical needs.

Duke MyChart

In other words, a personalized and secure online access to portions of your medical records, also enables you to manage and receive information about your health.

Duke MyChart

To get started you will need to sign up for Duke MyChart. You will receive an activation code. However, If you are an established patient at Duke Health, you can register any time without an activation code by navigating to the  MyChart Dukehealth website at www.DukeMyChart.org. On the website, you will see the “Sign Up Now” button. Alternatively, download the file from my chart app.

MyChart Features

My chart feature enables you to do the following;

  • Access your lab and test results (pathology).
  • Send a secure message to your care team.
  • Access portions of your medical record, such as; health summary, preventive care information, past and current appointments, medications, and test results.
  • Pay your medical bills online
  • Request for prescription refills.

These are the features of Duke MyChart.

Duke MyChart App

The MyChart app gives users convenient access from a desktop or smartphone. The Duke MyChart app is available for Android and iOS devices. Patients can download the latest duke MyChart app to access their MyChart account and take the benefits of advanced login security and data protection offered by the Duke Health App.

Duke MyChart Website

MyChart’s website is developed and managed by the EPIC Systems Corporation. The website comes with valuable features and services that are very useful for healthcare organizations and their patients. My Chart Dukehealth portal www.dukemychart.org  is available through the web browser,

Duke MyChart Login – Duke MyChart Log in

For you to access the MyChart Duke account, you must log in through the official MyChart website or mobile app. Also, you must have created their my chart username and password by registering on the online website.

You will be needing a secure device such as a mobile phone tablet or personal laptop, With a good internet connection.

How to Login to Duke MyChart Account

To log in through the direct login URL:

  • Go to Duke my chart website at https://www.dukemychart.org/
  • you can now proceed to log in,
  • Enter your my chart username
  • Provide your password
  • Click on the sign-in button.

You will be successfully logged in if you have entered the correct username and password.

How to log in through the Duke MyChart App

You will have to install MyChart mobile app on your smartphone.

  • Go to the play store
  • Search for the Duke MyChart App
  • Download and install the app
  • After downloading the app, open it
  • Go to the login field and enter your username and password
  • Tap the Sign In button.

These are steps to log in via the MyChart Duke App.

How to recover your Duke MyChart username and password?

The Duke my chart username and Password recovery facility is available through the official website. To recover my chart username; go to the Mychart login screen and click the forgot username link that is available on the login form.

How can I reset my chart password; click the forgot password link? Follow the onscreen directives to reset your password.

Dukemychart.com Sign up

New patients that are visiting the MyChart portal for the first time must register and create a new MyChart account in order to access all patient-related services. However, there are two ways for the dukemychart.org sign-up process. You can sign up through an activation code or Sign-Up online.

To sign up through this medium, the Patients must have an activation code to open a new account. The activation code is usually sent through an email or through the visit summary after an appointment.

How to Sign-Up through an activation code

Please follow the below steps to sign up using your activation code;

  • Go to the official website at https://www.dukemychart.org/
  • Hit the Sign Up now button.
  • You will find an online Sign-Up form through an activation code
  • Enter the activation code, ZIP code, and date of birth, and press the Next button.

Follow the prompts to create a new username and password.

How to Sign Up For Duke MyChart Without Activation Code

If you don’t have an activation code then you can Sign Up through the following process.

  • Visit the official Sign-Up page
  • Tap the Sign Up online link.
  • Fill in your Sign Up form and tap the Next button to proceed with the identity verification step.

Proceed to create a new username and password for your account.

My Duke Health Bill Payment

Patients can pay their bills through the MyChart login page. Which is an easy and secure way to pay your medical bill. You can also access your previous billing summary on the portal. Here are two ways to pay your bill.

Payment through MyChart login

Pay as a guest

How to Pay through MyChart login

Follow the steps below to sign in via MyChart login;

  • Log in to your MyChart account
  • Go to the payment section.
  • Check all required payment-related info and start the payment processing.
  • You can use any available payment method to pay your medical charges.

Follow the guide to complete the bill payment processing online and save the payment receipt for future purposes.

How to -Pay as a guest

Follow this guide to access the Guest payment form on the Duke MyChart website;

  • Visit https://www.dukemychart.org/
  • Go to the official MyChart login page.
  • Tap on the Pay as Guest link available below the login form.
  • Input Guarantor or account number and guarantor last name
  • Complete the captcha verification
  • Press the Look-Up button.

The account info will be verified online.

How to Request an Appointment for a new patient?

New patients can request an appointment online on the Duke website. Here are the steps to request an appointment;

  • https://www.dukemychart.org/
  • Login to your account
  • Visit the new appointment request form.
  • Fill out an appointment request form online
  • Then submit your request.

Make sure you provided a valid and working email id and contact number for communication purposes.

Your request will be reviewed and you will get a call from the representative to schedule your appointment.

Duke MyChart Patient Helpline

For any assistance related to the MyChart, please speak to the Duke MyChart customer service. To get their support phone number go to https://www.dukehealth.org/duke-mychart Scroll to the Contact Us button towards the bottom of the page.


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