How to Contact Showmax: Do you have pressing questions to ask Showmax but do not know how to contact them? Search no further because this article will show you how to send your questions to Showmax.

How to Contact Showmax
How to Contact Showmax

How to Contact Showmax

You can use the live chat function to get connected to this platform consultant to help you with your query. Keep reading for more information.

What is Showmax?

This is an online subscription-on-demand service that was launched in South Africa in August 2015. Its majority owner is Multichoice. It offers a wide category of movies and series that are uploaded and updated weekly, ensuring that you don’t get bored. Also, it is free from ads, has an easy mobile app, and has an affordable price to provide users with a great experience.

It offers you live sports action across athletics, professional boxing, and the world’s biggest marathon.

How to Contact Showmax as a Subscriber

  • First, sign in at the platform’s website and scroll to the bottom of the page.
  • Second, click on the button at the bottom right of the page that says “Ask us”.
  • Third, by entering that, a new browser window would launch, and the live chat would start in the window.
  • Fourth, enter your email address and name when prompted.
  • Fifth, click on the Start Chat button and ask your question.

How to Live Chat with Showmax through a Showmax Welcome Page

  • First, go to and scroll to the frequently asked questions at the bottom of the page.
  • Second, check the FAQ section, and if none of the questions there answer your query, then click on the FAQ at the bottom of the left page.
  • Third, this would take you to the help page. On the right side of your page, you will see Have more questions? and words like Our customer service agents are here to help; start a live chat”.
  • Fourth, by clicking on Start live chat, it would launch a new browser window. Then enter your name and email address when prompted.
  • Fifth, click on the Start Chat button and drop your question off with the consultant.

You can also live chat with this platform through a direct link: go to then fill in your email address and name and click the Start Chat button.

Conclusion: With all these steps, you should be able to start a live chat with Showmax. Then you can drop all your unanswered questions on the platform.

Frequently Asked Questions

How do I reset Showmax?

To reset this platform, select Sign in on the top menu of the Showmax website. Then select forgot password, and enter your registered email address in the text box. Then select Reset Password.

How do I activate my Showmax account?

To activate your account, visit and click Activate on the Showmax banner. Then click Create Account if you don’t have one, but if you do, just sign in. That’s all you need to activate your Showmax account.

How can I contact Showmax in Nigeria?

To contact Showmax, go to and fill in your name and email address in a window that pops up. Then click the Start Chat button, and then you are free to start chatting with the service.

Is Netflix better than Showmax?

Netflix is available in more countries and has a larger library of content than Showmax. It offers personalized recommendations based on your viewing history. It also allows users to create multiple profiles on one account.

How do I get Showmax for free?

To get a free trial, go to, sign up with your email, and create a very strong password. Then choose either the Showmax Mobile or Standard plan and select a credit or debit card to start your free trial. If you are able to cancel within the free trial, you won’t be charged.

How can I pay for Showmax without DSTV?

To pay for Showmax without DStv, go to and sign up. Sign up with your email and create a strong password. Then select a payment method to start your 14-day free trial. You won’t be charged a cent until the free trial has ended, and you can cancel at any time.


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