Online Shopping at Jumia: Jumia Online Shopping is the largest online retailer in Nigeria. They offer a platform so that their customers in different parts of Nigeria may browse and buy anything they need at their convenience from a single online store. The official website for Jumia is the Jumia Online Shopping Platform, where users can conveniently shop online.
Online Shopping at Jumia
Jumia online shopping is also more than simply a marketplace where you can connect buyers and sellers to conduct online transactions for the purchase and sale of goods and services. Customers may purchase conveniently on Jumia from the comfort of their homes, and the company offers a variety of payment choices, including online payment methods, mobile money, and cash on delivery. Additionally, this network offers a delivery service that brings goods right to clients’ doorsteps.
About Jumia Online Shopping
The “Amazon of Africa” is Jumia, one of the top e-commerce sites in Africa. Sacha Poignonnec and Jeremy Hodara launched it in 2012, and its main office is in Lagos, Nigeria. Jumia is active in a number of African nations, including Ghana, Nigeria, Kenya, Egypt, Morocco, and the Ivory Coast.
You should also be aware that this site provides a wide selection of goods in a variety of categories, including grocery, home appliances, fashion, beauty, and electronics. Customers can use the Jumia website or mobile app to shop for items.
Features and Benefits of Jumia Online Shopping
Some of the main advantages and features of using Jumia online shopping are listed below:
- Wide range of products.
- Ease of access to shopping
- Multiple payment options.
- Delivery services.
- Return policy.
- Deals and discounts
- Customer reviews and ratings
- Mobile app.
- Customer support.
- Secure shopping.
The advantages and features of purchasing online at Jumia are listed above.
Products on Jumia
The following are some of the popular product categories that you may find on Jumia:
- Home and Living
- Beauty and Health
- Baby & Toys
- Sports & Fitness
- Books, movies, and music
- Computers & Accessories
- Office and school supplies
Please visit their official Jumia website or app for more information.
How to Get Started Shopping on Jumia
On Jumia, you may effortlessly register for an account and start browsing to start shopping. It is even easier to use the search bar to look for specific products or to browse by category. If you’ve found a product you’re interested in, you may read the product description and customer reviews prior to making a purchase.
How to Create an Account with Jumia
The general instructions for opening an account with Jumia are provided below:
- Open a web browser and type https://www.jumia.com.ng/ into the address bar.
- Click “My Account” from the “image account icon” in the top-right corner of the page.
- Enter your email address or mobile number in the text form.
- Select “Continue” by tapping it.
- Type in your password again to make sure it’s correct.
- Select “Continue” from the menu.
- With the following credentials, fill out the forms:
- First name and last name
- Then phone number.
- After that, just hit the “Continue” button.
- Now select your gender and enter your birth date correctly.
- Then tick the “Terms and Conditions” box.
- Also, click on the “Continue” button.
Congratulations! You’ve just successfully registered for a Jumia account.
How to Sign in to Your Jumia Account
To sign in to Jumia read and follow these steps:
- Use the right URL to access your Jumia website: https://www.jumia.com.ng/.
- The “Image Account Icon” can be seen in the top-right corner.
- Next, click the “Sign In” tap.
- Fill out the necessary text box with your phone number or email address.
- Select “Continue” from the menu.
- Enter your password in the space provided.
- Select “Login” from the menu.
Following the above instructions, you will have no problem trying to log in.
How to Place an Order on the Jumia Website
Well, ordering something from the Jumia website is a simple procedure. Here’s how to accomplish it step-by-step:
- You must first log in to your Jumia account.
- Use the search bar or the categories to browse your product to locate the kind of item you’re looking for.
- When you locate the item you want, click it to see additional information.
- Select “Add to Cart” from the menu.
- To view the things you’ve added to your cart, continue by clicking the Cart symbol in the top-right corner of the website.
- Please click “Checkout” once you have carefully studied your chart.
- The following information must be entered in the section for the customer’s address:
- First name and last name.
- Phone number and an additional phone number.
- Delivery address and additional information.
- Region and city.
- Then just click on the “Save” button.
- Also, select your delivery method and click on “Confirm Delivery Details”.
- Once your order is successfully placed, you will receive an order confirmation email or notification.
On the Jumia website, you have now successfully placed an order.
How to Cancel an Item or Order on Jumia
An order cannot be canceled if it has already been dispatched (i.e., is not yet on its way to the delivery address you choose).
- Visit Jumia at https://www.jumia.com.ng.
- Re-enter your Jumia password.
- Select “Account” from the menu in the top-right corner.
- Choosing “orders” next
- Click “Cancel Item” after finding the things you want to delete.
- The cancellation reason must be selected from the drop-down menu before you can click Submit.
- If you paid in advance for your order, you will receive your refund within the expected time frame.
What can I do if the product I wish to cancel has already been shipped?
First and foremost, we must be aware that online cancellation is not an option once a product has been packaged and sent to the delivery address you have chosen. However, you could have the choice to decline it.
In other words, if their delivery agent contacts you to arrange a delivery, you can decline or, if you choose a pick-up location, you can choose not to pick up the box.
Frequently Asked Questions
Does Jumia sell original products?
Each vendor is responsible for locating and promoting only authentic products on the platform because it is totally prohibited to sell counterfeit goods, such as those that have been illegally cloned, duplicated, or made.
Is it possible to make money on Jumia?
You can receive credit notifications from your bank while relaxing in the comfort of your own home thanks to the Jumia affiliate program. Earn up to 11% of the things that customers who came to Jumia from your website purchase.
Is Jumia online shopping reliable?
Jumia says that most clients are, on the whole, happy with their purchases. Customer service and quick delivery are mentioned most frequently by reviewers who are happy with Jumia.