WhatsApp Business – Features of the Whatsapp Business App

WhatsApp Business – Features of the Whatsapp Business App

Whatsapp as you all know before now is one of the fastest and secure messaging platforms around the world. The WhatsApp business has brought about a dramatic change in the history of businesses. Although it is said that most people do not use WhatsApp, but the need to have direct communication with your individual customers is very important to the growth of your business. The app was totally available to Nigerians early this year. But rumors have it that this app was first released to different countries which may include the united kingdom, united states, Mexico, Indonesia, and Italy.

WhatsApp Business - Features of the Whatsapp Business App

Whatsapp business is a WhatsApp app that is very similar to WhatsApp; this app is used for business purposes. This application can help a lot of small businesses transact business on WhatsApp. This app was specifically designed the aim of serving the small business owners. Using this app, business owners can easily interact with normal WhatsApp users by using certain tools to automate, respond and quickly send messages to customers with a WhatsApp account or that are available on WhatsApp.


Features of the WhatsApp Business App

The features of the app are what build up the app, this is what makes the app so interesting and fun to use for business owners. Below is a well-detailed list of all the WhatsApp business features.

  • Business profile: the WhatsApp business app allows all users to create a meaningful and attractive profile with information that will help your customers. For all those businesses that wish to be discovered, you can add information like your business address, business description, website, email address and even phone number to your profile.
  • Smart messaging tools: this is also one of the best features on WhatsApp business. The platform has the quick replies feature. Which allows business owners to save messages you commonly use so that you can answer simple questions quickly. The app also has an inbuilt feature called automated messages. The automated message feature allows business owners to send an automatic reply whenever they are not online.
  • Managing statistics: this feature enables users to view simple metrics just behind the messages they send and receive. You can manage important information such as the number of your messages that WhatsApp and viewed.
  • Whatsapp web: save the best for the last. I am sure you already know what WhatsApp web is. This is also one of the features that accompany the WhatsApp business

After reading you may wonder where to get the whatsapp business app, well you can get it from the google play store or iOS store.

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