Did you know? It is fully possible for you to effectively and efficiently use WhatsApp for Business! Of course, there are business and brand owners already on the use of this service – you should not be left out. There is no doubt that you are a WhatsApp user, as it is one of the most popular messaging apps in the world.

Currently, it contains about 1 billion active users. However, you may not have tried out WhatsApp Business. This article is just here to provide you with every detail of this service. Who knows? It could be a huge source of creating value for you and your brand.

WhatsApp for Business

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WhatsApp for Business

This app was introduced in the year 2018 as a mobile app dedicated to small and medium businesses out there. This feature makes it easy for business owners to connect and keep in touch with their customers. With this, you get to build brand loyalty, trustworthiness, and something so important.

Well, you just do not have to worry about using this app; why? It works a lot like the popular WhatsApp you already know and make use of. The only difference is that it contains extra features to help business owners.

WhatsApp Business

Still on how to use WhatsApp for Business? There is absolutely no doubt that smooth communication can help build a relationship between us and customers. So many messaging apps are available on the web today, however, we are here to introduce you to one of the best – WhatsApp Business app.

This app is designed for small and medium businesses. It is absolutely free to download and use. Here, you get hold of amazing business tools to help you interact with customers. You get easy tools that can help you respond to your customers quickly.

It is separate from the main WhatsApp application that you already have. However, you can have both apps on your smartphone. But you have to note that the same number cannot be used to register for both apps.

WhatsApp Download

In simple and easy steps, you are able to download and use WhatsApp for Business. It has got a special app available on the App store on your smartphone. This app enables you to have a full-time business presence online, communicate efficiently, and help grow your brand. Let’s check out the steps on how to get the app right away.

  • Open the App Store on your smartphone.
  • At the top of the page, you will find a search bar.
  • In this search bar, type in and search for “WhatsApp Business”.
  • You will find search results on the next page.
  • Find and select this app, which should be the first on the list.
  • Proceed further by clicking on the “Install” or “GET” button.

This will begin the download process, after which you can open the app and register.

WhatsApp Business Features

There are amazing features that you enjoy once you get this app. Each of these features is designed to help your business grow. Let’s check them out.

  • Create a real-time business profile
  • Access to business messaging tools
  • Fixed number/Landline support
  • WhatsApp Web, which lets you sync and make use of the app on your computer too
  • Use both the normal messenger app and the business app on the same device

All these features and many more are kept in store for you!

WhatsApp Business API

The business API helps large brands and businesses to send out messages to people efficiently. After getting a business account/profile, you can create responsive customer care and send out one-way messages. This is an easy way to send messages easily.

What is the difference between WhatsApp and WhatsApp for business?

WhatsApp and WhatsApp for Business are two different versions of the popular messaging app, with some key differences in features and functionalities. Here are the main differences between the two:

  1. Target audience: The regular WhatsApp app is designed for personal use, while WhatsApp for Business is designed specifically for small and medium-sized businesses to communicate with customers.
  2. Profile setup: In WhatsApp for Business, you can set up a business profile that includes information such as your business name, address, business hours, and a description of your products or services. This information is displayed to customers who message you and helps them identify your business.
  3. Messaging tools: WhatsApp for Business offers a range of messaging tools that are not available in the regular app. These include automated messages, quick replies, and labels to help you organize your conversations and respond to customer inquiries more efficiently.
  4. WhatsApp Business API: The WhatsApp Business API is a paid service that provides businesses with additional features such as the ability to send notifications to customers, integrate with other business tools, and automate certain processes.
  5. App availability: While the regular WhatsApp app is available for both iOS and Android devices, WhatsApp for Business is only available on Android and there is no dedicated app for iOS users. However, iOS users can still use WhatsApp for Business features by setting up a business account on the WhatsApp Web or Desktop app.

Overall, WhatsApp for Business offers a range of features and tools that are specifically designed to help small and medium-sized businesses communicate with their customers more effectively. If you’re a business owner, it’s worth exploring the features of WhatsApp for Business to see how they can benefit your business.


1. What is the difference between WhatsApp and WhatsApp for Business?

WhatsApp and WhatsApp for Business serve different purposes despite sharing similar functionalities. WhatsApp is primarily designed for personal communication, allowing users to exchange messages, calls, and media with friends and family. On the other hand, WhatsApp for Business is tailored for small and medium-sized businesses to interact with their customers. It offers features such as business profiles, automated messaging tools, and analytics to facilitate customer engagement and support.

2. How do I start a Business WhatsApp?

To start using WhatsApp for Business, follow these steps:

  • Download the WhatsApp Business app from the Google Play Store (Android) or the App Store (iOS).
  • Launch the app and verify your business phone number. You can use either a new number or an existing one, but it should not be associated with a regular WhatsApp account.
  • Complete your business profile by adding details such as your business name, category, address, and website.
  • Customize your business settings, including automated greeting messages, quick replies, and business hours.
  • Start connecting with your customers by sharing updates, responding to inquiries, and providing support through the WhatsApp Business app.

3. Is WhatsApp for Business free?

Yes, WhatsApp for Business is free to download and use. Businesses can create a business profile, interact with customers, and access basic features such as messaging and call functionalities at no cost. However, WhatsApp offers additional paid features through its WhatsApp Business API for larger enterprises looking to integrate WhatsApp into their customer service platforms or CRM systems.

4. Can I use WhatsApp and WhatsApp Business on the same number?

No, you cannot use WhatsApp and WhatsApp Business simultaneously on the same phone number. Each WhatsApp account is tied to a unique phone number, and WhatsApp for Business requires a separate business phone number to register. However, you can use WhatsApp and WhatsApp Business on the same device by using dual-SIM capabilities or using separate devices for personal and business accounts. This allows you to manage both accounts efficiently while keeping personal and business communications separate.


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