Why is Crunchyroll Showing a Black Screen: Have you ever encountered Crunchyroll’s black screen while streaming? I know it can be very frustrating. Maybe when you are enjoying an episode of an anime, it suddenly shows a black screen.

Why is Crunchyroll Showing a Black Screen
Why is Crunchyroll Showing a Black Screen

You must be wondering why you don’t have to worry, as this article will give you an easy guide on how to fix the problem. Understanding the basic reason why your Crunchyroll screen goes black is one thing, and fixing the problem is another.

Why is Crunchyroll Showing a Black Screen

This platform is a great service for watching all your favorite anime. Sometimes, it stops working properly, and you will get a black screen while watching in the Chrome browser. There are a lot of reasons why you could be getting a black screen when using Crunchyroll. For example, Chrome browser issues most likely cause this problem. This error can be caused by a poor internet connection, extension problems, cache files, or internal bugs and glitches.

How to Fix Crunchyroll’s Black Screen

If you are faced with the Crunchyroll black screen when streaming, you can try relaunching the browser first. If the error still exists, you can follow the methods that are going to be listed.

  • Clear Browser Cache and Data

You can start fixing the Crunchyroll black screen problem by clearing the browsing data. This includes cache, cookies, history, and saved data. When you use the internet, your browser stores a lot of information. The stored-up information is called cache, and it makes it hard for programs to run. Follow the steps listed below.

  • First, open the Chrome browser, and then select settings.
  • Then, in the pop-up window, go to privacy and security>clear browsing data.
  • In the next window, click the “Advanced” tab and select All Time for the “Time Range” option.
  • Then select all options and click “Clear Data”.

Once you have followed all the steps, relaunch the Chrome browser and reload the Crunchyroll website. Then check if the issue is fixed.

  • Check the Internet Connection

A poor internet connection can be one of the reasons why you will see a black screen while streaming Crunchyroll in your Chrome browser. Since internet connections can be a problem, you can check your internet connection by loading other websites or using third-party internet speed test tools. Besides, you can go to Settings>Update &Security>Troubleshoot>Additional troubleshooters> Internet connections to troubleshoot your internet connection. If the issue is not with your internet provider, you may need to reboot your modem. Follow the steps below to reboot your modem:

  • First, turn off or unplug your modem and router.
  • You will have to wait for about 30 seconds to two minutes.
  • Then turn your modem back on.
  • Turn your router back on.

After following the steps, refresh your Crunchyroll page once your modem and router lights indicate that you have a signal. If you cannot browse the internet at all, then it means your internet service is down. You can call in to report an outage to your local internet provider or wait patiently for it to come back online.

  • Disable Bad Extensions

Crunchyroll is not compatible with all Chrome browser extensions. Most times, problems between browser extensions and Crunchyroll might result in a blank screen. You will have to uninstall any installed browser extensions before trying to visit Crunchyroll. It is important to adjust your extension settings within the Chrome browser to fix the issue. To accomplish this, follow the steps below:

  • Open Chrome.
  • Then select “More Tools” and then “Extensions”.
  • Turn off each extension and refresh the page.

If Crunchyroll starts working again, it was due to the incompatible extension, and you will be back in business after following these steps. Finish watching your shows, but remember to go back and turn on your extensions again later. If you do not, you might find an issue on a different website that relies on the browser extension to run properly.

  • Pop-up Blocker Redirects

Another issue that can cause a black screen on Crunchyroll is the pop-up blocker interfering with some streaming features that Crunchyroll uses. Chrome has a built-in pop-up blocker that can cause a black screen while streaming Crunchyroll. This is apparent for a new series or anime introduced to the site.

If these pop-up redirects are the cause of the problem, there’s an easy fix to that. Users can adjust the pop-up blocker settings to allow pop-ups from Crunchyroll. Follow the steps below:

  • Step 1: Open Chrome.
  • Step 2: Select privacy and security.
  • Step 3: Pick the site settings.
  • Step 4: Select pop-ups and redirects.

After following the steps, add Crunchyroll under sites allowed to send pop-ups and redirects. Then refresh your Crunchyroll page. Once you have allowed pop-ups for the Crunchyroll website, the video should begin playback again.

  • Disable hardware Acceleration

Browsers these days have integrated hardware acceleration into the software, so they can offer an alluring experience. Websites have gotten heavier, and they have started offering multiple services, products, and tools online. You can disable hardware acceleration in the browser to fix the Crunchyroll black screen when streaming. Follow the steps below:

  • Step 1: go to chrome>settings>system.
  • Step 2: Then turn off the “use hardware acceleration when available option”. Then click Relaunch to complete the process.
  • Step 3: Launch the Chrome browser and check if the issue is repaired.

I have now relaunched the Chrome browser to see if the issue is still present or not.

Frequently Asked Questions
  • Why is Crunchyroll showing a black screen?

This could happen if you are encountering a problem with Google Chrome. All you have to do is follow the steps listed above to solve the problem.

  • Is the black screen a problem for both me and Crunchyroll?

There is a good chance that the problem is on your end. If you have tried fixing any of these problems—poor internet connection, extension problems, cache files, internal bugs, and glitches—and are still getting a black screen, It may be that Crunchyroll is experiencing trouble.


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